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Terms of use

Welcome to the e-shop herbaltreasures.gr. By using or purchasing in herbaltreasures.gr the users consent with the following terms and conditions. If a user does not agree with these terms and conditions he/she should not use herbaltreasures.gr e-shop.

ELECTRONIC COMMUNICATIONS

When you visit herbaltreasures.gr, submit orders or send e-mails, you communicate with herbaltreasures.gr by electronic means. Therefore, you accept the right of herbaltreasures.gr to communicate with you in the same way. You agree in advance that this electronic communication and the information carried via it, complies with the current laws and legislations regarding the interaction by such written methods.

COPYRIGHTS

All of the content in herbaltreasures.gr like, indicatively but not binding, texts, graphics, trademarks, images (regardless of attributes), digital files and software are of exclusive ownership of herbaltreasures.gr e-shop and are protected by Greek and International copyright related laws and copyright protection acts.

The collection and use of any product catalogue, product and prices description and any indirect use of herbaltreasures.gr e-shop and its contents, for the benefit of another business, commercial or not, without the written permission of herbaltreasures.gr, is prohibited.

LICENSE OF USE AND ACCESS OF THE ELECTRONIC SHOP

herbaltreasures.gr provides its clients with a license of limited access and use of herbaltreasures.gr e-shop, for order submission and communication with herbaltreasures.gr. This license does not include resell rights.

herbaltreasures.gr visitors have a limited, recallable and non-exclusive right to create a hyperlink of herbaltreasures.gr home page in a webpage of their own, if this hyperlink does not describe herbaltreasures.gr e-shop, its products or its services in a false or misleading manner.

Any unqualified use, terminates the license of access or use that is provided by Herbal Treasures.

LIMITATION OF LIABILITY REGARDING THE USE OF herbaltreasures.gr E-SHOP

herbaltreasures.gr e-shop is provided by herbaltreasures.gr "AS IS" and "AS IT IS AVAILABLE". herbaltreasures.gr does not represent or gives authorization of any kind, expressed or implied, for the e-shop operation or the information, content, services, material or products that are included in it. For this reason, the users of the e-shop agree to its usage at their own responsibility.

herbaltreasures.gr has made every possible effort to ensure the smoothest and best possible operation of herbaltreasures.gr e-shop, however herbaltreasures.gr cannot guarantee that the herbaltreasures.gr e-shop, the servers or the e-mails that are sent from herbaltreasures.gr are not infected with viruses or other malignant elements. herbaltreasures.gr does not carry any responsibility for any form of damage that may result from the use of the e-shop, including, but not limited to: direct, indirect, random, coincidental and subsequent.

DESCRIPTIONS OF PRODUCTS / SERVICES

herbaltreasures.gr tries to be as accurate as possible concerning the features of the products/services that appear in herbaltreasures.gr e-shop. However, herbaltreasures.gr is not responsible in case the features or any other content related to the products or services sold in herbaltreasures.gr is inaccurate, incomplete, not updated or false in any other way. The photos illustrating the products are indicative and can in no way be binding for herbaltreasures.gr.

PRICES

The prices listed on the website herbaltreasures.gr are in Euros and include all taxes (VAT) except for shipping costs. Shipping costs are charged to the client and displayed during the order and invoiced at the end of the order in addition to the price of selected products. Details on shipping costs you can see on the herbaltreasures.gr website in the section "Shipping rates". The client depending on the payment method may incur additional charges. For more details you can visit the area "Payment methods" of website herbaltreasures.gr

herbaltreasures.gr reserves the right to change the prices of the products of its website at any time but is committed to implementing the prices listed on the website at the time of your order.

AVAILABILITY

The availability of products is not binding. Orders are processed within the context of our available stocks.

If one of our products is not available in our stock, we are committed to contact you via email within 3 working days from the date of order, informing you of the deadline within which the product can be delivered.

RETURNS

You have the right to return products purchased and ask for replacement:

In all cases where a demonstrable fault of herbal treasures sold the wrong products or defective products and poor quality (wrong in the order taking, the pricing, the shipping, damaged in transportation, poor packaging, etc.)

In each case, the refund and replacement is possible under the following conditions:

  • Within 5 working days you should contact the Branch
  • The product has not been used / opened
  • The product is accompanied by all necessary documents evidencing the transaction (eg ITT, Ap Retail etc.)
  • In case we sent the wrong item, we will send the correct one and assume all shipping costs, old and new product.

If you just want another product, you can change it within 20 days (with complete packaging), by paying all costs of shipping to the store Herbal Treasures.

ORDER CANCELATION

You can cancel your order within a period of twelve (12) hours

  • With an e-mail to This e-mail address is being protected from spambots. You need JavaScript enabled to view it , quoting the relevant order number. After your message we will contact you.
  • By calling 210 3235774

PRIVACY POLICY

The management and protection of personal data of the visitor / user of herbaltreasures.gr services is subject to the terms of this section and the relevant provisions of Greek (Law 2472/1997 for the protection of individuals from the protection of personal data as supplemented by the decisions of the President of the Committee on Privacy, the P. D. 207/1998 and 79/2000 and Article 8 of Law 2819/2000) and European law (directives 95/46 and 97/66 / EC).

These terms are issued taking into account the rapid development of technology and particularly the Internet and the existing - though not fully developed - set of legal arrangements regarding these issues.

In this context, any relevant adjustment will be posted in this section. In any case herbaltreasures.gr reserves the right to change the terms of Privacy Policy after informing the guests / users and within the existing or potential legal framework. If a visitor / user does not agree to the terms of Privacy Policy contained in this section should not use the services provided by herbaltreasures.gr.

The personal data collected by herbaltreasures.gr are the following:

Personal data: Each visitor can visit herbaltreasures.gr e-shop without providing any personal information. We will need your personal data (your name, your e-mail, a user name and password) only when ordering products or services.

Information about purchase of products and services: The necessary elements for each transaction is your full name, a land line telephone number, address (street, city, zip code, country), e-mail and type (receipt or invoice). Additionally we ask for some optional information like mobile phone number (in case we need to communicate with you directly) and fax number.

Receipt data: In case you need an invoice (only for Greek customers), the name of the company, the VAT ID, the TAX office and the address of the company are required.

Links: herbaltreasures.gr includes links to other websites that are not controlled by herbaltreasures.gr but by third parties (physical or legal persons). In no circumstances is herbaltreasures.gr responsible for the Privacy Policies of these websites.

IP Addresses: The IP address through which a PC accesses the Internet and therefore herbaltreasures.gr, is used exclusively for the collection of statistics and the security of transactions.

Cookies: In order to be able to offer personalized services, most large companies use alphanumeric identification files, called cookies. The cookies are divided into permanent and session: the permanent cookies remain on your hard disk even after you finish your visit, saving a wide range of features to be used in your next visit. The session cookies are only used to identify that you have entered the site, so there is no need to ask for your password in all pages that include data transaction. These cookies are erased immediately after leaving the site. The herbaltreasures.gr e-shop uses session cookies: in order not to continually ask for your password when you visit the different pages, we must identify when you sign in our e-shop.

General Guidelines:

The herbaltreasures.gr protects your personal information as confidential and may not disclose such information to third parties (physical or legal person) for no reason except the relevant provisions of the law and the qualified authorities.

herbaltreasures.gr keeps records of personal data, which the visitor / user discloses, exclusively for communication, financial and tax purposes.

The visitor / user can communicate with This e-mail address is being protected from spambots. You need JavaScript enabled to view it in order to cross reference his/her personal record, correct it, update it or delete it.

herbaltreasures.gr may process part or all of the data you have disclosed, for statistical or economic reasons and for improvement of the provided services or information.

During your visit to herbaltreasures.gr e-shop and for the purpose of you submitting orders of products or services, but also to ensure the possibility of communicating with you so that we can inform you of new products and services, it is likely to be asked to register your information (name, occupation, address, etc.).

The personal data that you disclose anywhere in the pages or services of herbaltreasures.gr website, are only intended to ensure the operation of the service and may not be used by any third party, without complying with the provisions of Law 2472 / 97 concerning the protection of personal data, as it is applied at any given time. The herbaltreasures.gr e-shop operates in accordance with the applicable laws and safely keeps your personal data for as long as you are registered with a service of herbaltreasures.gr. The data is deleted after termination in any way of our trading relationship.

The personal data that you register in the herbaltreasures.gr e-shop are used exclusively by herbaltreasuers.gr to support, promote and enforce the trading relationship. Details of the records are notified to the qualified judicial, police and other authorities at their lawful request and in accordance with any effective legislation.

Under the legislation on telecommunications, the user has the right of notification and denial provided by Articles 11 to 13 of Law 2472/1997.

APPLICABLE LAW – DISPUTES

herbaltreasures.gr e-shop visitors automatically agree that these Terms and Conditions are subjected to Greek laws regarding any dispute that may arise between the users and the herbaltreasures.gr e-shop, thus also between the users and herbaltreasures.gr.

For any dispute regarding the use of herbaltreasures.gr e-shop and the products or services sold there, there will be an effort to resolve it out of court. In case there is no solution by this effort, all disputes and related matters shall be brought in the jurisdiction of the qualified courts.

RIGHT OF CONTENT CHANGE

herbaltreasures.gr reserves the right to make any modifications in the herbaltreasures.gr e-shop, its commercial policy and the Terms of Use at any time it finds it necessary.

CONTACT herbaltreasures.gr

For any information regarding herbaltreasures.gr e-shop, the users may refer to the phone number: 210 3235774 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it